Newgenautos West Babylon reviews

1576095791

Suzanne M

google

Suzanne M, In response to your review, we immediately searched our database to find your information but were unsuccessful. We do not have a record of your name, or of the complaint regarding this issue. It may be possible you have the wrong dealership; as there are many in the area. Additionally, we would never suggest that our customers take any illegal actions. Our goal is complete customer transparency. Thank you, New Gen Auto

1576106128

1

Sold a car with a blown head gasket. Car never ran great. Should've listened to my gut instead of these dishonest people. They also suggested some pretty inappropriate, and undoubtedly illegal, actions.

1559000526

Charmaine Mclean

google

Thank you Charmaine for your review. We are a little confused with this review. According to our data base you never purchased a vehicle from us. We deal with many customers on a daily basis via email, text, call. Not really sure when this took place but please give us a call at 631-321-3800. We will be more than happy to help you. We never want customers feeling left behind and if that took place that isn't our intention. Just like ever other business some may fall through the cracks we are only human. Again please call us if you are still looking for help in the buying process. Regards, New Gen Auto

1559337592

2

They were not will to work with me or my son although my little low but the dealer said that he was going to call but he did not is was so disappointing.

1651853713

Steven Ortega

google

5

John and Pete at New Gen auto group were so great on helping us pick out a new vehicle. Walking us around and testing out different options. Plus working with us on financing and making sure the entire process was stress free and quick. The Chevy Silverado that we purchased is a great vehicle and I highly recommended using New Gen auto for all your auto purchases. Thanks again - Steven

1511013678

damion evans

google

Thank you Damion for your purchase. Your words spoken here are so truthful. It really means a lot when a customer appreciates what we are trying to accomplish here at New Gen Auto. Enjoy your Chevy and drive safe.

1513281802

5

What an experience. I first stop by the dealership to get information on the Chevy Avalanche they had for sale. The owner was really amiable. He wasn't pushy or try to convince me that he had the best deal, instead he educated on car buying. After doing my research a few days later I return to go forward with the deal they offer me. Again, they were not pushy and gave me space and time to make my own decision. What I like most about this place is that they take the time to know you personally and they really do care. They are not just trying to sell you a car and on to the next customer.

1570455780

Ian A Campbell

google

Thank you Ian for expressing your issue. We really wished you called us first. No matter how many miles a vehicle has or how long it was purchased we are here to help. A simple phone call could have gone a long way. After doing some research you bought the car August 5th 2019 with 156,709. On August 14th 2019 being you live in CT you needed a CT emissions inspection which passed and had 158,081 miles. Nine days after purchased 1,372 miles were driven. With that rate of driving maintaining the vehicle is crucial. We think it is unfair to assume we sold you a vehicle with a bad engine. Nevertheless, we are here to help. If you have a change of heart and want to call us please feel free. Regards, New Gen Auto

1571066593

1

They sold me a Prius with a bad engine. 2013 Prius 5 needs new engine 2 months later..